FAQs

What organisations is WhosTheRef.com suitable for?

The platform can operate at any scale: the same functionality is available to small associations and multi-region national governing bodies.

Do you provide a complete solution or just officiating?

WhosTheRef.com began life as a platform for managing match officials but it has evolved into a mature and robust complete Game Management System. The officiating system is still available as a standalone module for those that require it or it can be integrated with third party competition management tools via APIs.

What third parties can it link to?

WhosTheRef.com can integrate with third party platforms from simple iframes that populate your website to fully-featured APIs maintaining independent databases.

Which countries is WhosTheRef.com available in?

WhosTheRef.com operates globally. The platform is multi-lingual and new languages can be installed on request.

Which Sports do you Support?

Our platform has the potential to manage any sport. Whilst there is a lot of overlap in the functionality required by different sports, we recognise that they have their own nuances and the same geographic regions may have specific requirements. Hence we have made the platform highly customisable.

How big is your business?

We have a great team based in the creative quarter of Norwich, UK. We are also supported by a Board of Directors with exemplary buisness careers.

What other solutions do you deliver?

Visit watchapp.WhosTheRef.com to discover our other solutions, in particular our watch app for refereees and umpires, and our pitch-side app for coaching and developing match officials.

What is Your Support Like?

We do not use bots. We have real human beings answering your queries.

In what other Ways do you Support your Customers?

Where possible we encourage user groups. We enjoy forming close working relationships with all our customers to listen to ideas for future developments, and discuss ways in which our platform can solve problems.

How easy it is to get set up?

We do most of the leg-work for you and provide you with all of the logins you need to get started.

Got existing data which you need to work from?

We can integrate that too making transitioning super simple.

How customisable is it?

Completely customisable to suit your needs. We understand that every customer is unique and may benefit from different features. We design bespoke packages that provide you with a comprehensive solution and complete flexibility.

Can I transfer data into WhosTheRef.com?

Absolutely. We understand that you may be switching from another provider and may have details in different formats so we make it really easy to import any information you have.

How do I request a demo?

To see if WhosTheRef.com is suitable for you, submit your details on our Request A Demo page. Our free demo is run by an industry expert and there is no obligation to sign up afterwards.

How easy is the onboarding process?

We provide help you throughout the entire process. Our Support will assist with planning the modules you need, prepping the data for upload and configuring the implementation. We are always available over Zoom, Teams, or face-to-face as appropriate to assist you.

Does the pricing structure make the platform affordable for us?

We aim to make the platform available for all environments, regardless of your organisation’s sport, size or geographic location. We will work with you to identify your requirements, then propose a solution that meets your expectations and is affordable. We want your sport to grow and succeed.